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What Is Workstation Monitoring?

With the increasing dependence on remote workstations and technology as a whole, many companies are shifting to something called workstation monitoring. While this is also called workstation surveillance, the primary purpose of workstation monitoring is to monitor every workstation at a company, detecting problems before they start to cause significant

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Qualities Every Computer Technician Should Have

Computer technicians provide support to users, usually via a help desk or ticketing system used to track requests and resolutions. Techs may find employment through government agencies, private corporations and nonprofit organizations — anywhere that technical assistance may be required, including managed service providers. Find out what traits mark successful

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Rethinking Your IT Hardware Maintenance & Support Strategy

If you are running your own business, then you know just how integral your technology is. Your networks, servers, hardware, and software all play a role in the way your business functions. While it is crucial for you to think about your overhead costs, it is also critical for you

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What is the role of a computer support specialist?

Computer support specialists sometimes carry other titles – technical support specialists, computer technicians, information technology specialists (IT techs), among others. Regardless of what we call them, the importance of their tasks stays the same. They provide specialized technical support for companies, customers, and staff members. The Complexity of Computer Support

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What Is Electronic Document Management?

The past few decades have witnessed a technological revolution in the way that businesses run. Today, electronic document management is one of the most critical aspects of both public and private organizations. While many people have heard this term, people still might not know what this means. There are a

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Mind-blowing facts about data centers

Data centers are a critical part of the global community in which we live. While data centers play significant roles in the IT world, they also play major roles in healthcare, business, government, and just about every sector of the economy. Everyone’s beloved content, from financial information to hilarious cat

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Characteristics of Amazing IT Support

IT support works as the backbone of any company. It creates a synergy that keeps a company connected with their employees and clients. The ability to maintain a strong team leads to ideal productivity and efficiency. Companies range in how they handle IT support. Some choose to keep it in-house,

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