Support et FAQ

Support : 

Besoin d’aide ? Une question ? Contactez-nous via ce formulaire ou par téléphone.

Pour obtenir de l’assistance, du support technique ou lors d’un incident :
Envoyer un courriel à SOS@secur01.com ou contactez notre ligne d’urgence pour un support 24/7 :  514-732-8701.

Contactez-vous selon les procédures entendues dans notre entente de partenariat.

Besoin d’aide pour des services en cybersécurité, gestion des risques ou conformité ?

Foire aux questions : 

Secur01 vous accompagne dans l’identification, la gestion, la réponse et la mise en conformité face à :

  • Incidents de confidentialité liés à la Loi 25 (Protection des renseignements personnels) ou à la Loi 5 (Renseignements personnels en santé et services sociaux)
  • Attaques par rançongiciel (ransomware)
  • Hameçonnage (phishing), smishing ou vishing

Autres cyberattaques mettant en péril votre organisation

Secur01 can help you understand, complete, and optimize your responses to cyber insurance questionnaires to ensure you receive the appropriate coverage.

Managed Security Services (MSSP)

  • Do you need assurance that your IT department or third-party providers maintain the necessary level of security for your assets and data?
  • Looking to enhance your cybersecurity posture?
  • Need to comply with segregation of duties requirements between your IT and cybersecurity activities?
  • Are you an MSP seeking a trusted cybersecurity partner for outsourcing?

Governance, Risk, and Compliance (GRC) Consulting

Secur01 can support you with:

  • Responding to client questionnaires on IT security and controls
  • Documenting policies and processes for compliance or client requirements
  • Successfully achieving certifications such as SOC 2 or ISO 27001
  • Ensuring compliance with regulations such as Act 25, Act 5, GDPR, and others

Cybersecurity Services

Secur01 provides a range of cybersecurity services to help protect your organization against evolving threats:

  • Penetration Testing (Pen Test) – Simulating cyberattacks to identify vulnerabilities before they can be exploited
  • Vulnerability Management – Identifying, assessing, and mitigating security weaknesses across your infrastructure
  • Cybersecurity Audits – Evaluating your security controls, policies, and compliance status
  • Threat Intelligence & Monitoring – Proactively detecting and responding to security threats
  • Security Awareness Training – Educating your employees on best cybersecurity practices

Business Continuity & Disaster Recovery (BCP/DR)

A strong BCP/DR strategy ensures your organization can recover quickly from cyber incidents, natural disasters, or other disruptions. Secur01 helps you:

  • Develop and implement business continuity plans tailored to your operations
  • Design robust disaster recovery strategies to restore critical systems and minimize downtime
  • Conduct BCP & DR testing to validate resilience and improve response capabilities
  • Ensure compliance with industry standards and best practices
Contenu d’accordéon

Envoyer un courriel à SOS@secur01.com ou contactez notre ligne d’urgence pour un support 24/7 :  514-732-8701.

118GROUP
Rated 4.9/ 5 based on 20 customer reviews
Secur01 Inc.
4455 Autoroute 440 West, Suite 283 Laval, Quebec
Phone: 514-732-8701 $9-$999