REMOTE IT SUPPORT

With remote support teams, internal departments are able to focus on their own organizations while the IT issues are handled by a team of trained professionals who operate off-site.

Our remote IT support includes a few benefits that everyone should note

Our IT support services are flexible and adapt to any situation. In a few clicks, our IT technician connects to your computer remotely via an internet connection and intervenes remotely and takes control of your computer systems to quickly resolve the situation. Some of the most common issues that can be addressed by a remote IT support team include:

Error messages
Programs and applications that do not seem to launch or respond as they should
A PC that appears to be slower than usual
Help with forgotten usernames and passwords
Accounts that have been locked out
VPN connectivity issues
Problems related to shared network drive access
Security and access control issues including mailboxes and user accounts

At Secur01, we are one of the fastest-growing cybersecurity firms in the local area. We provide exceptional IT support, cybersecurity services, and maintenance plans to our clients. We have reliable IT techs available 24 hours per day, seven days per week to handle your IT problems. This means that downtime is minimized when compared to waiting for someone to physically show up at the location to handle the problem.

Our remote IT service works from anywhere, requiring only an internet connection

Our trained professionals can manage your IT needs remotely. We have the technicians who ensure the follow-up of the tasks in progress and the proactivity necessary to maintain the good health of our customers’ computer parks. Call or email one of our Managed IT Services professionals, and they can contact you and handle the issue.

Computer Repair

Desktop PC

Laptops

Performance issues

Parts replacement

Data Protection

Disaster Recovery

Online backups

Office 365 Backups

External hard drives

Hardware

Computers

HDDs

Screens

Servers

Network Management

Cloud

IT infrastructure

Internal networks

Wifi / Networks

Security and Antivirus

Anti-virus

Firewall & VPN

Internal security

24/7 remote management

Software

AWS & Azure

Exchange

Google Suite

Office 365

We also have steady plans that include maintenance and updates. Instead of on-demand support, this is a service that operates in the background constantly. Even remotely, trained IT professionals are able to handle maintenance issues and software updates.

Prevent serious issues from showing up down the line

Our support team has equipped itself over the years to meet all of our customers’ requests, from a simple computer slowdown to a power failure in a network. We can work with the business’s day-to-day operations and perform these maintenance tasks and software updates when it best suits the business. The result is that all of these maintenance tasks are performed on time with minimal disruption to the business. It is also because problems are detected and resolved before the company even notices them. We are also diversifying our expertise within the three levels of technician that we offer. Therefore, we ensure daily that succession is possible when a level 1 technician reaches the limit of his knowledge.

Reduced Costs with Remote IT Support

One of the biggest benefits of remote IT support that everyone should note is that this reduces costs. Because techs operate remotely, they are able to help people with their IT problems without having to charge for the time and transportation it takes to get to the physical location. Then, IT professionals are able to pass these savings onto their clients. This means that companies are able to enjoy professional IT services at a fraction of the cost.

Focus on the Actual Business

Perhaps the most important benefit of having remote IT services is that companies are able to focus on themselves. This means growing the business. When companies constantly have on-site techs disrupting their daily functions, they are so distracted by what is going on that the company might as well grind to a halt. In contrast, remote IT support stays out of the way. This allows companies to focus on themselves as they spend their resources expanding, acquiring new customers, and providing outstanding products and services to their clients. Allow remote IT professionals to stay out of the way while still providing exceptional support.

Contact Secur01 for Professional IT Services Today

While you can protect your computer systems yourself, soliciting the services of a cybersecurity company will accord you comprehensive protection, along with security guarantees, especially if you’re running a business. But with so many cybersecurity companies out there, it can be a challenge to find the right one. If you’re reading this, you’re in luck, because i’ve already done the research and brought you one of the best Cybersecurity companies in the world to consider: Secur01.

Simplify

Simplify your IT by entrusting to our team of experts, who will find an answer to all your problems.

Protect

Protect your customers and staff from the growing cyber attacks on businesses of all sizes.

Secure

Secure your investment and sleep easy knowing that your business is cyber resilient 24/7.

We have IT technicians of all levels who adapt to your needs

Our remote IT support allows us to support your employees wherever they are. We use a proven software suite that allows us to make high interventions with users. Our support team is flexible beyond industry standards. This is why companies of all sizes choose Secur01.